Open Positions

Individual Giving Manager - Full-Time Permanent

The Individual Giving Manager is an integral member of TDF’s fundraising team, helping to raise upwards of $4M annually. Reporting to the Deputy Director of Development, this is a forward-facing fundraising position, responsible for the care and feeding of TDF Champions, our dedicated pool of donors giving $1,000-$24,999 annually. Responsibilities include:

• Drive identification, cultivation, solicitation and stewardship for a portfolio of ~150 mid-level donors and prospects, predominantly through phone and email communications with some in-person meetings
• Manage marketing and stewardship efforts for Champion donors, including communications, solicitations and benefit fulfillment
• Work with the Associate Director of Individual Giving and Events to elevate high potential Champion level prospects to the major gift portfolio for qualification
• Work with the Development Operations Manager to identify new Champion level prospects and move them through the donor pipeline
• Manage operations for mid-level donors, including writing and processing acknowledgements, meeting downloads and prospect plan updates, and assisting with gift entry and other operational responsibilities during appeals and when the Development Operations Manager is out of office
• Provide support as needed for events, including cultivation events, Board dinners, TDF’s annual Broadway Breakfast and our new Spring Benefit

The successful candidate will be ambitious and curious. They should enjoy working directly with donors and telling TDF’s story. They will be energized by the opportunity to learn about what makes donors and prospects "tick," their interests and world views, and enjoy planning strategy around stewardship and solicitation.

About you:

• Possess three-plus years’ experience in nonprofit fundraising or sales
• A creative thinker and problem solver who works well with others and has a desire to learn and implement new ideas
• Ability to balance forward-facing fundraising—phone calls, donor meetings and events—with the administrative and marketing tasks associated with the position
• A self-starter who is flexible and works well both independently, cross-departmentally and with a team
• Possess good judgment and hold yourself accountable; you can be trusted to represent the organization with a variety of stakeholders, including donors and board members
• Familiarity with Tessitura or other similar CRMs

Compensation and Benefits

This is a full-time permanent role, and the salary range is $65,000-$70,000. In addition, TDF offers excellent benefits including:

• Medical, dental and vision
• Short- and long-term disability
• Life insurance
• Company contributions to 401(k)
• Commuter benefits
• Professional development
• A generous Paid Time Off policy

TDF is a hybrid-onsite organization, and staff are encouraged to be in-office 2-3 days a week. This role is a hybrid-onsite position with flexibility for agreed upon remote work. The schedule is typically 35 hrs/week. Some evenings and weekends will be required.

To Apply:

At TDF, we serve many communities who are historically excluded from the performing arts, and we are also committed to diversity of experience in our workplace. We encourage applicants with diverse cultural perspectives, including race, ethnicity, gender identity or expression, class, physical ability, sexual orientation, or educational background to apply. Additionally, whether you’re returning to work after a gap in employment, simply looking to transition or taking the next step in your career path, we will be glad to hear from you. If you believe that you could excel in this role, we encourage you to apply, even if you are not sure you meet 100% of our qualifications.

To apply, please send your résumé and a cover letter telling us what you hope to bring to this role to resumes@tdf.org.

Start Date: December 1, 2024

---

TKTS Patron Services Representatives

About the job: TKTS Patron Services Representatives are the official face of TDF at our TKTS Booths. They help TKTS patrons with all of their questions and are primarily charged with discussing the current theatrical offerings with potential ticket buyers. The goal of a Patron Services Representative is not to push certain shows or seats, but rather to help our patrons make informed decisions and get all of the information they need about any given show. Representatives also assist in managing the lines, including moving the stanchions, directing patrons toward open windows and ensuring no one is cutting the line. Representatives should be well informed, kind and passionate about theatre so they can help our patrons understand the Booths, our offerings and improve the overall TKTS experience. The Representative position is part-time with an hourly base pay of $20/hr with the potential for raises.

Representatives are expected to:

• Work year-round at the TKTS Booths, mostly outdoors
• Possess extensive knowledge of shows on Broadway and beyond as well as theatre locations
• Be able to effectively communicate information about each show in an unbiased way
• Assist in patrons' understanding of the TKTS Booth's operations, rules and functions
• Assist in the function of the Booths as required by the Supervisors, including line management
• Attend meetings every other month with the entire Patron Services team
• Participate in occasional special projects by request of the Manager, such as handing out promotional flyers or creating social media content
• Maintain a positive and upbeat atmosphere at all TKTS Booths, and endeavor to make all our patrons’ experiences with TKTS as positive as possible

How to apply: E-mail your work résumé and cover letter to SamanthaD@tdf.org with the subject line TKTS Application along with your name. No calls please.

---

About TDF

TDF is dedicated to bringing the power of the performing arts to everyone. As one of the only arts service organizations whose membership is the audience, our mission is to remove the financial, physical and invisible barriers to the performing arts. Our vision will be complete when every New Yorker and visitor to NYC feels ownership of and belonging in the live performing arts.

With an annual operating budget of $17 million, TDF fulfills its mission through two key areas of work:

1. TDF’s mission-driven ticketing programs provide broad access to audiences for whom price is a barrier to entry. Through the iconic TKTS Booths in Times Square and Lincoln Center, and through TDF’s membership programs, the organization serves more than 1 million audience members per year.

2. TDF’s theatregoing programs remove financial, physical and invisible barriers to attendance for the communities who need it most. These programs serve close to 50,000 audience members annually, particularly those impacted by hearing loss and deafness, vision loss and blindness, mobility loss, or by intellectual and developmental disabilities. Further, TDF serves 11,000 high school students every year and more than 150 community organizations, including veterans, seniors and other underserved communities. Our methodology includes both access to discounted/free tickets, and the curation of an environment at the theatre where audiences feel comfortable and safe, and can experience shows on their own terms.

TDF is an Equal Opportunity Employer (EOE). TDF provides equal employment opportunities to all applicants without regard to, and prohibits discrimination and harassment of any type on the basis of: race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.